Key Performance Indicators
Commercial- Cost saving reports
- Engineering benefit savings
- Stock reduction
- Consigned stock valuation
- ´Own´ stock values
- Supplier spends
- Supplier reduction
- Contract leakage
| | | Operational- Asset tracking reports
- Stock outs
- Late deliveries
- Rejected goods
- Carriage charges
- Stock discrepancy items
- Usage analysis by items and commodity
- Number of stock returns/credits
- Stock movement analysis
- Potential stock candidates
- Potential de-stock candidates
- Customer satisfaction reports
- Innovation activity
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ERIKS will be responsible for producing all of the above information.
Monthly contract review meetings
The client to appoint a contract champion to liase on implementation, attend contract review meeting and be a point of contact for discussions on future contract issues and objectives